CDK Global's Software Outage Disrupts Auto Dealerships

Nationwide System Shutdown

CDK Global, a leading provider of software and technology solutions to the automotive retail industry, has been experiencing a major system outage following a cyberattack. The company's software is essential for the day-to-day operations of auto dealerships, including sales, service, and finance.

The outage has led to significant disruptions for car dealerships across North America. Dealerships have been unable to access critical software systems, resulting in delays and cancellations of sales, service appointments, and other operations.

Company Response and Timeline

CDK Global has acknowledged the outage and apologized for the inconvenience caused to its customers. The company has stated that it is working diligently to restore its systems as quickly as possible. However, the company has warned that it may take several days for its software to be fully operational.

The company is providing regular updates on the situation through its website and social media channels. Dealerships are advised to monitor these channels for the latest information on the outage and its resolution.

Impact on Auto Industry

The cyberattack on CDK Global has had a significant impact on the auto industry. Dealerships have been forced to close temporarily or reduce their operations, leading to lost revenue and customer inconvenience.

The outage has also raised concerns about the cybersecurity of the automotive retail industry. The attack highlights the importance of strong cybersecurity measures to protect against ransomware and other cyber threats.